there is an opeing in my dept!!!
here is the listing
i can tell u that even though this is a prn position, you will get plenty of hours!
Teleservices Representative I - Baylor All Saints Medical Center at Fort Worth - weekday evenings PRN (as needed)-162159_1 Turn talent into success with Baylor Health Care System.
Over a century of being the best - for patients, families and our community. We're Baylor Health Care System (BHCS), a multi-hospital, not-for-profit organization that is setting the standard for health care excellence in the Dallas/Fort Worth Metroplex. Baylor has achieved a number of honors, including being ranked in U.S. News & World Report's "America's Best Hospitals"; nursing Magnet status for Baylor University Medical Center and Baylor Heart and Vascular Hospital; Consumer Choice Award for Overall Quality and Image; Health Care's "Most Wired" hospitals; and the Dallas Business Journal's Best Places to Work. Teleservices Representative I - Baylor All Saints Medical Center at Fort Worth - weekday evenings PRN (as needed) This position will provide coverage for PTO requests on an ongoing basis in this department. Coverage will be between the hours of 2pm and 6am. The Teleservices Representative at BHCS will be responsible for operating multiple position telephone console to relay incoming, outgoing, and interoffice calls. Also required to sort and distribute mail and monitor all alarms and notify proper personnel according to policies and procedures. Responds to internal and external calls from patients, visitors, employees, physicians, clinicians, and other stakeholders. • Solicits information from callers so as to refer call to correct party or department. • Refers to patient locator listing for information to complete call. • Answers basic questions from callers according to organizational policy. • Directs callers in ascertaining the patient's condition. • May assists users in placing toll calls. Prepares charge ticket for call, if necessary. Operates the page console and communicates information to physicians, clinicians and other stakeholders. •Refers to on-call schedule for information to complete call. • Handles emergency calls according to procedures. Work requires some general educational development and technical knowledge acquired during high school to perform tasks requiring the ability to deal effectively with people. Work requires one to three months' orientation on the job to become familiar with the basic use and operation of equipment used, departmental procedures and staff. Interpersonal skills needed to remain calm, polite and obtain and provide information to patients, employees and external callers. 6 months of previous customer service experience required "Baylor is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. Baylor does not accept unsolicited resumes sent by or on behalf of a third party agency or firm. Baylor will not pay fees to any third party agency or firm that does not have a signed "Baylor Agency Fee Agreement." General Texas-FT WORTH |
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-:¦:-•:*'""*:•.-:¦:-•NATHAN DAY*•-:¦:-•:*''''*:•-:¦:-THANKS! -:¦:-•:*""'*•
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